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| FAQ's |
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How can I join?
Click here to take advantage of our FREE Month Membership Offer.
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I've forgotten my password and can't login to my account, what can I do?
Click here complete the form and your login details will be sent to your email address.
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I haven't received my registration details, what can I do?
We sent your details to your email address when you joined. If you can't login you may have entered your email address incorrectly. Click on "I've forgotten my password" on the login pages. If you don't receive an email, let us know and we will look into the issue for you, you may have to re-join if we cannot resolve the issue. If you have already paid, there won't be any charge, we will create a unique offer code for you and email it to your email address.
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I have problems logging in and viewing some of my information
You should only have to login once when you visit each day. If you are prompted to login more often you need to make sure that your browser accepts cookies.
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I can't see the page when I click on the link
Some of the pages will pop up over the main browser window, like the image pages. You will need to make sure that your browser is set to allow pop ups. This means enabling javascript on your browser if you have turned it off.
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Can I suspend my profile, if I meet someone?
If you have met someone and wish to suspend your account temporarily you can. Click on 'My Account' then 'change Settings' and click the tick box 'Show your profile to other users' at the top of your settings page.
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How do I remove my profile and cancel my membership?
If you wish to cancel your membership because you have met someone through Honest-Dating.com or our site doesn't meet your expectations please let us know. We value your feedback. To remove your profile and cancel your membership please email us at support@honest-dating.com, supplying your profile name and if you do not mind, a reason why. This is purely to help us improve our site and make it better for our members.
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